1. Promotion of Access to Information
Alpine Property (Pty) Ltd, Reg. No.: 1992/001164/07 and associated companies.
This manual is prepared in terms of Section 51 of the Promotion of Access to Information Act, 2000. The act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to information held by the State and to information held by another person that is required for the exercise and/or protection of any right.
The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the act.
2. Introduction – Who we are
Alpine Property (Pty) Ltd and associated companies’ primary business purpose is related to Property ownership, management and development.
Alpine Property (Pty) Ltd and associated companies support the constitutional right of access to information, and we are committed to providing you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.
3. Contact Details
Information Officer: Gregg James Mc Alpine
Information Officer Email: gregg@alpineproperty.co.za
Information Officer Number: 011 453 7600
Physical Address
1st Floor
26 7Th Avenue
Edendale
Edenvale
Gauteng
1609
4. Associated Companies
Alpine Property (Pty) Ltd is the official property managing agent and administrator acting on behalf of the following associated companies and this manual applies to all the companies listed below:
- 26 Seventh Avenue Investments (Pty) Ltd
- Alpenlane Investments (Pty) Ltd
- Bedford Towers (Pty) Ltd
- Better Homes Expo (Pty) Ltd
- Fourclose (Pty) Ltd
- GSB Development Trust Company (Pty) Ltd
- Home Ideas Online (Pty) Ltd
- SAC Trust Company (Pty) Ltd
- Stand 249 Fairlands (Pty) Ltd
- Stand 270 (Pty) Ltd
- Stand 37 Anderbolt Extension Eleven (Pty) Ltd
- Trowel Associates (Pty) Ltd
- Trowel Construction (Pty) Ltd
- Trowel Homes (Pty) Ltd
- ZS-SDO Aircraft (Pty) Ltd
This list may be updated from time to time.
5. Guide of the South African Human Rights Commission
The South African Human Rights Commission has published a Guide (under Section 10 of the Act) explaining the Act and how it works. For further details, contact the SAHRC directly through their website.
The South African Human Rights Commission:
PAIA Unit (the Research and Documentation Department) Postal address: Private Bag 2700, Houghton, 2041 Telephone: +27 11 484-8300
Fax: +27 11 484-7146
Website: https://www.sahrc.org.za
E-mail: PAIA@sahrc.org.za
6. How to request access to records
Requests for access to records held by the Alpine Property (Pty) Ltd and associated companies must be made on the request form that is available at the contact details listed, from the SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za) (under “regulations”). Note that requests need not be accompanied by payment BUT will only be processed upon payment of the prescribed fees.
Requests for access to records must be made to our Information Officer at the address, or electronic mail address provided.
The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The requester should also indicate which form of access is required and indicate if he or she wishes to be informed in any other manner and state the necessary particulars to be so informed.
The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right. If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the Information Officer.
The standard form that must be used for the making of requests is attached as Form C. Not using this form could cause your request to be refused (if you do not provide sufficient information or otherwise) or delayed. Kindly note that all requests will be evaluated and considered in accordance with the Act. Publication of this manual and describing the categories and subject matter of information held does not give rise to any rights (in contract or otherwise) to access such information or records except in terms of the Act.
7. Voluntary Disclosure
Alpine Property (Pty) Ltd and associated companies has not published a notice in terms of Section 52(2) of the Act, however, it should be noted that the information relating to Alpine Property (Pty) Ltd, and its services is freely available at its offices and related website. Certain other information relating to Alpine Property (Pty) Ltd and associated companies is also made available from time to time.
8. Applicable Legislation
Records are kept in accordance with such other legislation as applicable, which includes, but is not limited to:
Basic Conditions Of Employment, Companies Act, Compensation For Occupational Injuries, Constitution of South Africa, Consumer Protection, Employment Equity Act, Employment Equity Regulations, Financial
Intelligence Centre Act, Income Tax Act, Labour Relations Act, Occupational Health And Safety Act, PAIA Act, POPI Act, Protection of Information Act, Skills Development Act, Skills Development Levies Act, South African, Estate Agents Code of Conduct Act, Estate Agency Affairs Act, Regional Services Councils Act, Rental Housing Act, Revenue Service Act, Transfer Duty Act, Unemployment Insurance Act, Unemployment Contribution Act, Value Added Tax Act.
Although Alpine Property (Pty) Ltd and associated companies has used its best endeavours to supply you with a list of applicable legislation it is possible that the above list may be incomplete. Wherever it comes to Alpine Property (Pty) Ltd and associated companies’ attention, that existing or new legislation allows a requester access on a basis other than that set out in the Act, we shall update the list accordingly.
9. Fees
The act provides for two types of fees:
A request fee, (which will be a standard fee) and an access fee, which must be calculated by taking into account reproduction costs, search and preparation time and cost, as well as postal costs where applicable. When a request is received by the information officer of the organisation, the information officer shall by notice require the requester, other than a personal requester, to pay the prescribed request fee (if any), before further processing of the request. If a search for the record is necessary and the preparation of the record for disclosure, including arrangement to make it available in the requested form, requires more than the hours prescribed in the regulations for this purpose, the information officer shall notify the requester to pay as a deposit the prescribed portion of the access fee which would be payable if the request is granted.
The information officer shall withhold a record until the requester has paid the fee or fees as indicated. A requester whose request for access to a record has been granted, must pay an access fee for reproduction and for search and preparation, and for any time reasonably required in excess of the prescribed hours to search for and prepare the record for disclosure including making arrangements to make it available in the request form. If a deposit has been paid in respect of a request for access, which is refused, then the information officer shall repay the deposit to the requester.
10. Schedule of Fees
As per Government Gazette 23119 dated 15 February 2002 (subject to later amendments)
- A photocopy of this manual R 1.10 per page
- Request fee (non-refundable) R 50.00
Note: payable on submission of the application form
- Access fee – for searching our records R 30.00 per hour or part there-of.
Note: if the search is likely to take longer than six hours (which would cost more than R180), then a deposit of one-third (i.e., R60) is payable in advance.
- Reproduction fee
- photocopy (A4pageorpartthereof) 10
- printout from a computer or in other electronic or machine-readable form (A4 page or part thereof) 75
- computer-readable copy on stiffy disc 50
- computer readable copy on CD 00
- transcription of visual images (A4 page or part thereof) 00
- copy of a visual image 00
- transcription of an audio record (A4 page or part thereof) 00
- copy of an audio record 00
Value Added Tax
- VAT must be added to request, access and reproduction fees.
Postage
- if the copy of the record is to be sent by post, then postage must be paid in addition to the request, access and reproduction fees.
11. Categories of records held
- Agreements or Contract Records
Contracts concluded with Companies, Standard Agreements, Supplier Contracts, Third Party Contracts (such as service level agreements etc.)
- Client Documents and Records
Communication with Customers, Credit Applications, Credit Bureau Reports, Customer Contacts, Customer Details, Trading History
- Financial Records
Accounting Records, Annual Financial Statements, Asset Register, Banking details and bank accounts, Banking Records, Banks Statements, Financial Agreements, Invoices, Rental Agreements
- Income Tax Records and Other Statutory Records
PAYE Records, Income tax documents issued to employees, Payment records to SARS on behalf of employees, All other statutory compliances, POPIA, SDL, Tax, UIF, VAT, Workmen’s Compensation
- Information Technology
Hardware Asset Registers, Information technology systems and user manuals
- Marketing
Advertising and promotional material
- Personnel Documents and Records
Address Lists, Disciplinary Codes, Disciplinary Records, Employee benefits arrangements and contracts,
Employment Contracts, Employment Equity Plan, Grievance Procedures, Leave Records, List of Employees, Medical Aid Records, Payroll Reports, Personal Information of Employees, Remuneration Records, SETA Records, Standard letters and notices, Training Manuals, Training Records
- Reference Materials
Journal Articles, Newsletters
- Statutory and Compliance
Broad Based Black Economic Empowerment Certificate, Certificate of Compliance, Certificate of Incorporation, Certificate of name change (if Applicable), Certificate to Commence Business, Memorandum of Incorporation, Minutes of Board Meetings, Names of Directors, Records relating to the Appointment of Directors / Auditors / Secretaries / Public Officers and other officers, Salaries of Directors, Share Register and Other Statutory registers, Statutory Information, Workman’s Compensation Certificate
- Suppliers and Vendors
Supplier Contract Details, Supplier details, Standard terms and conditions, List of suppliers, products, services and distribution.
12. Updates to this Manual
This manual was updated on the 23rd August 2021.This manual will be updated whenever Alpine Property (Pty) Ltd and associated companies make material changes to the current information.